Business English Writing-complaint You recently are disappointed in your logistics company. • Write your letter to XEL logistics company: • - telling them why you are not satisfied • - telling them what you want them to do • - telling them what you will do if they do not change • Do not include postal addresses. • Write 120-140 words on a separate sheet. Dear Ms. Dolly, I am writing to complaint that you delay our product delivery. Last month, our product were delayed by the challenging weather. We accepted this reason. Nevertheless, in this time, it is greatly unsatisfied that you did not tell us reasons to cancel deliver goods. This merchandise is extremely important for us, thus you must send it as soon as possible. Further to our request, if you are not conduct it, we charge the 30% of transport costs as penatly. Thank you for your cooperation. Sincerely, Xxx