Ugh, I hope that the general population of speakers don't actually think this is the meaning. In the emotional context, "reach out to someone" means exactly what you thought it meant - to try to connect with someone emotionally and spiritually, usually through a difficult time. Among friends, it's common to "reach out" to a person going through a difficult time to try to help them through it. Sometimes, even strangers would do the same. During times of disaster or crisis (natural disasters or manmade), strangers will reach out to help those in need by offering homes, medical support, supplies, etc. Other times, it can mean "reaching out" to a person with whom you haven't had contact in a period of time to make sure that everything is okay.
I was trying to figure out if the person "clicking" on the webpage should classify their actions more as a "ball is in your court" way. As in, the person clicking on the webpage took action, so now it's time for the other person to respond. Depending on the circumstances, it's possible they mean that? Ie. Person A said they were going to attend a function only if Person B attends, but Person B doubts the truth of that statement. Person B RSVPs to attend the event and, now, the "ball is in Person A's Court" to see if they will follow through on their promise.