2018 - 2022
Adjunct ProfessorEast Los Angeles College - Monterey Park, USA
2013 - 2020
TeacherLanguage Systems International - Torrance, USAESL Levels A1-C2, Grammar, Conversation, Speaking, TOEIC Test prep, TOEFL Test Prep
2012 - 2013
TeacherDiversified Vocational College - Torrance, USABusiness Administration and Office Procedures program (vocational education)
ESL Conversation levels A1-A2
2005 - 2012
ManagerDal Tile Corporation - Culver City, USASuccessfully developed business sales and unit operations efficiency
• Train and manage a six-member team to improve customer service and sales, and operations
o Customer service outreach and salesmanship improvements increased the number of key accounts to achieve 7% annual sales growth in a difficult market
o Operations training and improvements support sales resulting in an average of 30% operations margins
• Coordinated the improvement of existing facilities, i.e., showrooms, sales desks