2020 - 2020
Farm handQuinta De Entre Sebes - Cabeceiras de Basto, PortugalCOVID-19 extended career break on an ecotourism farm near Braga in northern Portugal. Duties include animal husbandry, hospitality, childcare, English Teaching, ad hoc odd jobs.
2018 - 2020
International Sales CoordinatorSizer Engineering Limited - Sheffield, GroßbritannienProcessing orders from inception to despatch in the APAC & EMEA regions.
Account management, liaising with sub-contractors, suppliers and internal production to ensure timely delivery of orders.
Invoicing, despatching using SAGE 200 and diplomatically resolving customer issues. Providing plan B and plan C when supply chain breaks down.
Leading on website content, running social media and ad hoc marketing campaigns.
Recruited key personnel and reestablished international customer base.
2017 - 2018
Case ManagerAirbnb - Porto, PortugalDelivering realtime customer service solutions for users of an online marketplace and hospitality service
+ conflict resolution
+ negotiation
+ mediation
+ timely solutions to urgent issues
+ advocacy
2016 - 2017
DirectorLittle Dragons Rugby - Yangon, BirmanischEmpowering young people through sport. Promoting gender equality. Preparing young people for the world of work in an emerging economy. Fostering grassroots interest in rugby.
Built and ran the website and blog using Weebly, ran social media account & SM marketing campaigns with Hootsuite and crowdfunding using Fundrazr.
Sourced local NGO partners to construct and delivery Fire Safety, First Aid and Sexual Health curriculum.
2015 - 2016
English InstructorUniteam Training - Yangon, BirmanischBuilding and teaching a 10 and 15 day English for Special Purposes class for seafarers. Coaching senior teachers new teaching methodologies. Revamping dated materials through curriculum development, change management, implementing new systems of learning and testing. Course Director the internal business English class.
2015 - 2015
English InstructorGaba Corporation - Yokohama, JapanEnabling individuals and groups to increase confidence and ability in Spoken English at the most prestigious English language teaching academy in Japan.
2013 - 2014
Maintenance Operations AnalystSoftware AG - Derby, GroßbritannienMeeting and exceeding quarterly renewals targets through multi-lingual contract analysis, credit control, negotiation, administration and sales in 6 different languages.
2011 - 2013
Education Account ManagerInformatica - Maidenhead, GroßbritannienMultilingual training coordination, business development, account management, sales and administration. Creating quarterly marketing campaigns for lead generation in EMEA region.