What's the best way to respond to someone's introduction in email? In a business email, someone got an information about me through his colleague so he sent an email to me like "XXX gave me your name

Sang-hyuck Nam

Community Tutor

What's the best way to respond to someone's introduction in email? In a business email, someone got an information about me through his colleague so he sent an email to me like "XXX gave me your name and info. I am ~~~. I'm writing to~~~". So, in response to this email, what's the best way to start my email with? Can I say: "Nice to meet you" or "Pleased to meet you? - Can I say this even for this virtual meeting through email only, not in person? "Pleased to get your email"? - I am an information provider so no reason to be "pleased" to get a question actually. Or is there any verb I can use to lightly greet our virtual meeting online?

Jul 19, 2021 11:24 PM

Answers · 8

I'd suggest, "It's a pleasure to be in touch with you!" (since it's all by email)

July 20, 2021

Hi, "Nice to meet you," is what I would use. You can say that in writing or in person. "Pleased to meet you," is also fine, but it's not very common here in the U.S.

July 20, 2021

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