We use the verb "SAPERE" to say that we know things in general, such as languages, and that we know how to do things (reading, writing, etc.).
We use the verb "CONOSCERE" when we met someone for the first time, and to indicate that we are familiar with a place, situation, and so on (for example : "we know a nice B&B in Milano" -----> "Noi conosciamo un bel B&B a Milano")