2019 - 2020
Language Arts/English TeacherGimnasio El Hontanar - Bogota, Colombia
2018 - 2019
Financial Clearance Program EducatorChildren's Mercy Hospital - Kansas City, United StatesI trained Financial Clearance employees in a corporate setting which gave me valuable experience teaching professionals and helps me teach business English topics.
2015 - 2018
Patient Access EducatorChildren's Mercy Hospital - Kansas City, United StatesI trained professionals in multiple departments in a corporate and hospital setting. I planned and taught new-hire training, customer service classes, mentoring classes, and other required classes related to patient data, registration, health insurance and more. This experience helps me to teach Business English and job-specific vocabulary.
2013 - 2015
Access Representative IIChildren's Mercy Hospital - Kansas City, United StatesI provided excellent customer service to patients and families while completing registrations, appointment scheduling, and many other tasks in a hospital/clinical setting at multiple locations. I also mentored new employees to help them transition to their new role in the department.
2012 - 2013
English Teaching AssistantFulbright U.S. Student Program - Puebla, MexicoI planned and conducted English, American History, and culture classes for high school students and teachers. I also led conversation groups with university students.