Hello, I would be very grateful if someone could help me check the email I want to send to the online shop regarding my return
Dear Sir or Madam,
I am writing with regard to the return of order number ... I have returned the Tempest Cowl Neck Maxi Dress – Black. According to the information from InPost, the package was delivered to you on 04.04.2025. The return policy in your store states that I will receive the refund in the form of store credit, which I also chose as the method of refund.
In connection with this, I would like to ask when the funds will be credited to my store account? I plan to make further purchases and it is important for me to have the store credit returned as soon as possible.
I have one more question regarding the store credit – if the refund is issued in the form of a coupon, what is its validity period?
I look forward to hearing from you.
Respectfully yours,
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