2016 - 2017
Communications TrainerQualfon Philippines - Dumaguete, Philippines• Trained new employees in English (grammar, vocabulary, pronunciation, etc.), customer service, American culture, etc.
• Developed training materials and a 10-day training course for new employees
• Wrote the entry and won the IABC’s Philippine Gold Quill Award (2017) for Qualfon in the “Communication Training and Education” category
2012 - 2013
Corporate English TrainergoFluent Group - Muntinlupa City, PhilippinesTrained clients in corporate English (grammar, vocabulary, pronunciation, letter writing, etc.) – clients were based mostly in Europe (France, Germany, Italy, Spain, Portugal, Russia, Belgium, etc.) and Japan. Lessons were done online.
2008 - 2012
Training SupervisorEXCELASIA TRAINING AND DEVELOPMENT INC. - Muntinlupa, Philippines• Created training curricula and outlines for post-hire English proficiency training for clients
• Trained applicants in English and customer service before endorsing them to client call centers
• Conducted post-hire English proficiency training for clients
2007 - 2008
Communications TrainerEXCELASIA TRAINING AND DEVELOPMENT INC. - Cebu, Philippines• Trained applicants in English and customer service before endorsing them to client call centers.
2003 - 2004
Assistant Online EditorSUN.STAR NETWORK EXCHANGE - Cebu, Philippines• Content editor for a news website
• Edited articles dispatched daily by all Sun.Star affiliates nationwide for posting on the website
2021 - Actuel
Copywriter / CRO SpecialistTRP Brands LLC - Chiang Mai, Thaïlande* Creates benefit-driven copy for all brands
* Coordinates with graphic designers by creating design briefs for Image Stacks, EBCs, A+ content and Virtual Bundles
* Monitors & checks listings for errors & improvements
* Optimizes listing copy and images