According to rule…
1st)..Subject “ap” We can use it in formal or informal way. But most of time word Ap use for formal way but ap can fulfill both conditions.
Example.
Formal..(ap kesy hain)
Informal…(ap kesy ho)
2)..Subject “Tum” just use for informal way.
Example. Tum kesy ho.
Thanks for asking good question. I hope you are clear about this question now, if you still confuse. Let me know.
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Regards. Muhammad Atif