You don't need to translate every word. Just say "The products are being prepared for shipping and delivery, so they haven't been sent out yet." It's important that your customers understand why the products haven't been sent out, because you are preparing them to be sent out. There is no need to translate the words '排仓’.

You don't need to translate every word. Just say "The products are being prepared for shipping and delivery, so they haven't been sent out yet." It's important that your customers understand why the products haven't been sent out, because you are preparing them to be sent out. There is no need to translate the words '排仓’.