Both are used, but have different usages. "Clarify the details" makes perfect sense in both high-register and spoken vernacular English. "Make sure the details" is not grammatically correct in either, as "make sure" must take either a complementary infinitive "I want to make sure to not miss anything in the survey" or a relative clause "I want to make sure that no details are missed." However, "make sure *of* the details" is correct in spoken vernacular. It is, as you suspected, frowned upon in the high register.