2009 - 2011
Executive PAFamily Mosaic - Brighton, Birleşik Krallık- Working with the Chief Executive of a Housing Charity on all aspects of top-tier business, including attending senior management and board meetings. Document design and preparation, first class microsoft suite skills, internal communications.
2005 - 2009
Housing ManagerIn Touch Support - Brighton, Birleşik Krallık- Managing a portfolio of public housing for a charity. Rent collection, conflict resolution, tenant enquiries.
- Exceptional interpersonal skills. Creative problem-solving. Satisfied customers and good client relations.
2003 - 2005
Customer Service ManagerThe Hyde Group - Brighton, Birleşik Krallık- Managing a customer-facing team, looking after all housing enquiries for a social housing organisation.
- Training and mentoring a team of 12 to provide a first-class service to residents and stakeholders.
- Responsible for hitting challenging KPIs and adhering to internal and external policies including GDPR.
2000 - 2003
Marketing and PR ExecutiveVictoria Real - Brighton, Birleşik KrallıkWorking alongside the Head of Marketing and PR to produce internal and external communications, press releases and branding, including redesigning the company website.
-Organising corporate events, including those around Big Brother, as we were the first company to live stream this pioneering TV show.
1998 - 2000
ResearcherPrincess Productions - London, Birleşik Krallık- Researching TV shows for primetime across popular channels in the UK. Assisting in live TV magazine shows, pitching and developing ideas, working on pilots, sourcing contestants and audience members.