This is a brief summary of the story of how I helped my client improve her communication at work. 

A project manager felt disrespected by her team due to a lack of technical knowledge and weak communication. To address this, I implemented a 3-step approach: 1) bi-weekly technical briefings, 2) replacing weak verbs with strong verbs to convey authority, and 3) assertiveness training to express ideas clearly. Within weeks, she confidently participated in technical discussions, leading her team more effectively. This improved communication boosted morale and led to a successful product launch. 

The Global Professional Podcast

Overcoming your Fears with Confident Language - EP 30

Technology plays a crucial role in today's modern workplace, and dealing with outdated or malfunctioning equipment can be a significant challenge for HR professionals. Addressing these issues promptly is essential to maintain productivity, employee satisfaction, and overall organizational efficiency.

When faced with technology issues, it's important to first identify the root cause. This may involve troubleshooting hardware, software, or network problems. Once the issue is identified, take appropriate steps to resolve it. This might include updating software, replacing faulty hardware, or seeking assistance from IT professionals.

To prevent future technology issues, it's crucial to implement regular maintenance and updates. This includes scheduling routine maintenance checks, ensuring software is kept up-to-date, and providing employees with training on proper equipment usage. Additionally, consider investing in redundant systems and backup solutions to minimize downtime in case of failures.

Addressing technology issues effectively requires a collaborative approach between HR and IT departments. HR professionals can play a key role in communicating with employees about technology-related disruptions and providing support. They can also work with IT to ensure that employees have the necessary training and resources to use technology effectively.

By proactively addressing technology issues and implementing preventive measures, HR professionals can contribute to a more efficient and productive workplace.

Technology Issues: Dealing with outdated or malfunctioning technology - Episode 120

This episode is a demonstration and explanation of impromptu speaking.

Impromptu Speaking Demonstration - Episode 121


Decreased Productivity: Employees who are not adequately trained may struggle to complete tasks efficiently, leading to lower productivity and missed deadlines.

Increased Errors and Mistakes: Insufficient training can result in errors and mistakes that can negatively impact quality, customer satisfaction, and the organization's reputation.

Lower Morale and Engagement: Employees who feel underprepared may experience frustration and decreased job satisfaction, leading to higher turnover rates and lower employee engagement.

Slower Onboarding: New hires may take longer to become productive if they lack adequate training, which can increase costs and reduce efficiency.

Addressing the Training Gap

To mitigate the negative consequences of insufficient training, organizations must prioritize ongoing learning and development initiatives. This includes:

Needs Assessments: Regularly conducting comprehensive assessments to identify training gaps and ensure that training programs are targeted and relevant.
Tailored Training Programs: Developing customized training programs that address specific needs and learning styles, leveraging a variety of delivery methods such as online courses, workshops, and in-person training.
Continuous Learning: Encouraging employees to participate in ongoing learning and development opportunities, such as online courses, conferences, and professional certifications.
Mentorship and Coaching: Pairing employees with experienced mentors or coaches to provide guidance, support, and opportunities for skill development.
Performance Reviews: Using performance reviews to identify training needs, provide feedback, and recognize employee achievements.

The Consequences of Insufficient Training - Episode 119

Learn to talk about lack of recognition at work. 

Statements and Questions about Lack of Recognition - EP 117

Am I effectively prioritizing tasks based on importance and urgency? 
Do I allocate my time to the most critical activities?

Do I frequently find myself overwhelmed by deadlines and commitments? 
How can I better manage my workload?

Am I struggling with procrastination or avoiding certain tasks? 
What strategies can I implement to overcome these tendencies?

Are distractions hindering my productivity? 
How can I create a more focused work environment?

Am I setting realistic and achievable goals? 
Do I break down large tasks into smaller, manageable steps?

Do I effectively delegate tasks to others? 
Am I maximizing my team's potential?

Am I taking sufficient breaks throughout the day? 
How can I balance work and rest to maintain optimal productivity?

Am I using time management tools or techniques to improve my efficiency?
Are there any new tools or methods I could explore?

Am I regularly reviewing and adjusting my schedule to ensure it aligns with my priorities? 
How can I make necessary adjustments to stay on track?

Am I seeking feedback and support from others to improve my time management skills?
Are there mentors or resources available to help me?
