Today, my boss sent me a message asking me to buy some tin foil online. I ordered one roll, but then I realised he had actually asked for five. So, I called the shop owner to adjust my order, letting him know I needed five rolls instead of one.
He asked me to add him on WeChat and make the payment there. However, I noticed that the price he quoted on WeChat was 13 Yuan per roll, while I had only paid 9 Yuan for the first one. Since I haven’t purchased things in a long time, I’m not very familiar with the payment process, and I find it difficult to say no or negotiate.
Concerned about the situation, I called customer service. They warned me not to be persuaded into making payments outside the platform. However, since the transaction had already happened, they assured me that I would receive 10 Yuan back from the platform.
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