peggy
I was scheduled for a lesson @ 3:45 today. I was there but the teacher was not. I was charged for the lesson. However, I have cash in my Wallet. I was charged for the lesson that I DIDN'T HAVE! and the lesson was gratis and I should not have been charged at all.
I want to reschedule my lesson.
I want my $5.00 back.
2025年1月21日 00:00
回答 · 2
Go to the italki website. Look at the information pages about booking and canceling lessons. It describes how to report a lesson that didn't occur at the schedule time and how refunds are handled.
2025年1月21日 13:54
Hi Peggy, I'm really sorry to hear that your lesson didn't go as expected—I understand how frustrating that can be. If your lesson has already been confirmed, I recommend contacting italki's support team as they can help review and resolve the situation. You can contact them here: https://support.italki.com/
2025年1月21日 11:22
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